Refund policy
RETURN & REFUND POLICY
All purchases made through EIROE Studio are for planning, guidance, coordination, support services, and digital deliverables. No physical goods are sold unless expressly stated.
Due to the personalized and research-based nature of Studio work, payments are non-refundable once an engagement has begun, research has commenced, access has been granted, consultations have taken place, or deliverables have been prepared or issued.
Refunds are not provided for:
• Completed or partially completed services
• Delivered materials, dossiers, planning documents, or recommendations
• Time allocated to research, coordination, planning, or consultation
• Dissatisfaction with third-party providers, services, or outcomes
• Changes in travel plans, scheduling, availability, or personal circumstances
Requests for cancellation submitted before work has commenced may be reviewed on a case-by-case basis at the sole discretion of EIROE Studio.
Any costs associated with third-party providers, including clinics, practitioners, accommodations, transportation services, hospitality providers, or other external vendors, remain subject to the policies of those providers and are not controlled, administered, or refunded by EIROE Studio.
By completing a purchase, submitting payment, or proceeding with an engagement, you acknowledge and agree to this Return & Refund Policy.
For questions regarding an active engagement, contact: